New Business Account Manager

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NEW BUSINESS ACCOUNT MANAGER

Job Description

We are seeking an energetic New Business Account Manager who can work sales channels to generate leads and bring in new business as well as coordinate and manage day-to-day operations for a wide range of existing clients with an emphasis on brand design, advertising, and web/digital development. The candidate will also provide support services in order to ensure efficiency and effectiveness within the agency.

What You’ll Be Doing:

Working sales channels to generate leads and grow new business for the agency
Research for new business development
Build and cultivate long-term relationships with clients
Investigate and determine clients’ business objectives and the role we fill in meeting those objectives
Work with Project Coordinators to maintain account and campaign strategy development, ongoing results analysis, optimization, and strategy refinement
Plan and oversee delivery of digital strategies for clients
Set up a list of KPIs to track for each client
Driving and delivering flawless client service by maintaining exceptional relationships with key stakeholders
Account direction and management including setting client expectations, project plans, budgeting and forecasting, and overseeing quality and accuracy of deliverables
Prepare for and attend all client and internal meetings, present reports, and daily communication with client
Research and pursue opportunities for client growth
Creation of proposals, monthly reports, and changes in client gameplan
Stay up-to-date on industry news, technology trends, and best practices
Achieve and maintain Google Analytics Certification
Dependably demonstrates a commitment to values alignment, communication, accountability, and service

What We Need:

3+ years of sales experience (working with marketing agencies is a plus)
3+ years of experience with SalesForce Marketing Cloud
3+ years of experience in customer service
A solid understanding of the dynamic interactive marketing industry (marketing principles, web development, measurement and analytics, internet technology, UI/UX, content strategy, etc.)
Excellent understanding and knowledge of social media platforms
Strong ability to Integrate and analyze data from all forms of online media including paid search, organic search, display, email, social media, etc. to make decisions, optimize accounts, and accomplish clients’ high-level goals
Basic understanding of UI/UX including, but not limited to, best practices, tools, conversion rate optimization, A/B, and multivariate testing, etc.
Working knowledge of Google AdWords and Google Marketing Platform and G Suite
Sense of ownership and pride in your performance and its impact on company’s success
Critical thinking and problem-solving skills
Accustomed to taking the initiative to innovate and solve problems without direct supervision and/or direction
Team player
Good time-management skills
Exceptional written and verbal communication skills

Pays & Perks:

Role will be based in Pittsburgh, but remote for the time being
Competitive compensation and benefits
The ability to impact the growth of the agency—we value employee feedback & suggestions!

Flying Cork is an equal opportunity employer and does not discriminate against any applicant or employee because of race, color, religion, sex, national origin, disability, genetic information, age, or military or veteran status in accordance with federal law. In addition, the Company complies with applicable state and local laws governing non‐discrimination in employment in every jurisdiction in which it maintains facilities. The Company also provides reasonable accommodation to qualified individuals with disabilities, pregnant individuals, and individuals with sincerely held religious beliefs, in accordance with applicable laws.

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